Account validation issue

Forum|Forum|5 years ago
September 13, 2020
2 replies
339 views

Hello! Please help me!

"Account validation issue"

Your account has a validation status issue. You should Contact us."

I was registering at adobe stock as a contributor for 7th month, you approved my id, and my tax form, and some of my works...then today when I am logged in, and go to sell, or try to upload my new works I see this :

"Account validation issue. Your account has a validation status issue. You should Contact us."

What is this, what is the problem, please help me,

My earnings cannot be taken. I thought this was too cruel. No warning in any form of email. And I don't know what I did wrong.

I am waiting for your anwser!

Many thanks,

Contributors

This topic has been closed for replies.

MatHayward

Legend

The issues with your account cannot be discussed in a public form. Send an email to contributor-support@adobe.com for information.

regards,

Mat Hayward

B

BolakaretstudioAuthor

Participant

I sent an email but it didn't solve the problem.

C

christian5E86

Participant

Hi @Bolakaretstudio, they solve your problem? I have the same issue, how long it takes for give a response? thank you

B

BolakaretstudioAuthor

Participant

Not yet found a solution. My earning cannot be taken. It should be the right of every contributor. The response was also very unclear. It is a shame that the system is not wise enough to unilaterally decide on accounts.

C

christian5E86

Participant

Yes, this is very strange, some people need to work and get some profits but I see a lot of people blocked at the moment when request the withdrawal, I thought adobe was a friendly community but I don't see a way to work with them.

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