Account validation issue

Question

I have a problem for about 2 days. A message appears "Your account has a validation status issue. You should Contact us." on my adobe stock contributor account

And get a message in Email:

Hello,

We would like to inform you that your Adobe Stock / Fotolia account has been blocked. For further details, please get in touch with the Adobe Contributor Relationship team by email to contributor-support@adobe.com.

Kind regards,

Adobe Contributor Relations

PLEASE DO NOT REPLY TO THIS EMAIL.

I Sent a Message To The "Contact us" link, but no answer.

and send a message to contributor-support@adobe.com no answer. Even though it has been 2 days but there has been no response / answer

I also checked spam e-mail but it didn't exist.

Abambo · Answer

For 2 days... New Year is in between. Please wait for Monday and Thursday, because Adobe also has a right to close or work with a limited workforce during the holiday periode. Anyhow, Adobe does not publicly discuss your situation, so monitor the support e-mail address.

(Let me be clear: I'm not Adobe. and I do not know more about your case than has been posted here. I'm just pointing out that during holiday periods companies are reacting VERY slowly.)

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded