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CreativeHatti
Participant
February 16, 2022
Question

Account validation Issue

  • February 16, 2022
  • 2 replies
  • 210 views

I have account validation issue, and I have responded but ther team is not responding. I had funds in my wallet that i never withdrew in my lifetime, and I am scare at the moment. I read some threads that they can block our money too. Please help. 

This topic has been closed for replies.

2 replies

C
CreativeHattiAuthor
Participant
February 24, 2022

I got reply from the team but they are saying  Unfortunately no conversions are allowed while the account is blocked. If anything changes, we will let you know. Until then, the account will remain blocked and all the credits will remain inside as well. This is really unaccepted and unprofessional, never expected by Adobe. No attention is given to the messages. I am worried as i never withdrew my funds, and adobe has blocked all funds. They want t block account for any reason, fine, but atleast i do have the right on my hard earned money. Its very disappointing that i have to fight for that too. If any Adobe employee is seeing this, i request you to please solve this. I trusted you! 

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
February 24, 2022

Adobe blocks accounts for reason. I do not know the reason, but it may be anything from illegal activity to other violations of the contributor agreement.

ABAMBO | Hard- and Software Engineer | Photographer
RALPH_L
Community Expert
RALPH_LCommunity Expert
Community Expert
February 16, 2022

you need to contact contributor support.

 

https://contributor.stock.adobe.com/contact

 

 

C
CreativeHattiAuthor
Participant
February 16, 2022

I contacted them, butthey are not respinding from 3 days. Case - 00138619

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