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Participant
July 1, 2023
Answered

Account validation issue

  • July 1, 2023
  • 3 replies
  • 339 views

Today I opened my account and found that my account has been disabled by adobe due to a valuation. Please let me know the valuation issue.
All my content was real, my own creation.
I made the content that was not there before with reference to Urdu and Arabic.
Being a graphic designer I was aware of this so please tell me the reason I guarantee that I have not committed any violation so please open my account.
I am also ready to verify my account reference by coming live.
Please tell me what is the solution to my problem.

This topic has been closed for replies.
Correct answer Test Screen Name

"Please let me know the valuation issue." We can't do that. We aren't Adobe staff. 

This is private between you and Adobe, there will be no public reply.

Adobe gave you a way to contact them. DO THIS PROMPTLY AND ONLY ONCE. It may take several weeks to get a reply.

There are all sorts of possibilities, including copyright problems, customer complaints, and strange purchasing patterns.

3 replies

jacquelingphoto2017
Community Expert
Community Expert
July 3, 2023

Hi @ijazullahkhan29 ,

Sorry, we have no access to your account and are unaware of the validation issue. Please follow the contact information post on your page or in the notification your received via e-mail to communicate with Adobe about the status of your account. 

Best wishes

Jacquelin

Abambo
Community Expert
Community Expert
July 1, 2023

Sorry, but this is a public forum, with no insight into your case. Adobe does not publicly comment on your case. You should contact Adobe as indicated on the locking screen and wait for an answer. Adobe answers by e-mail. Watch your spam folder. Do not send multiple requests, as that will slow down the answering process. Be prepared to wait up to 14 days for an answer, before reissuing a friendly reminder.

ABAMBO | Hard- and Software Engineer | Photographer
Test Screen NameCorrect answer
Legend
July 1, 2023

"Please let me know the valuation issue." We can't do that. We aren't Adobe staff. 

This is private between you and Adobe, there will be no public reply.

Adobe gave you a way to contact them. DO THIS PROMPTLY AND ONLY ONCE. It may take several weeks to get a reply.

There are all sorts of possibilities, including copyright problems, customer complaints, and strange purchasing patterns.