Account validation issue

Question

The account has the status "Account validation issue"
I waited 2 days and still no answer
I'm feeling confused, can anyone help me?
i don't see any messages from adobe i looked in the junk folder
but also nothing

Abambo · Accepted Answer

What did you submit? Generative AI art? Did you upload assets where you do not control fully the copyright? Did you spam the database with multiple similar objects? Did you copy the style of well-known artists that are still under copyright? Did you buy your own assets?

Abambo · Answer

You need to contact Adobe, and then give them a chance to answer. If you contacted Adobe, wait at least for 15 days, before issuing a friendly reminder.

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

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