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Ashik26967649k2f2
Participant
October 31, 2023
Answered

Account validation Issue.

  • October 31, 2023
  • 3 replies
  • 207 views

Hello sir
My name is Ashik rana, I am a professional Graphic designer.
Suddenly I encountered some problems. I don't know why my account is having this problem. I could not upload any designs, For validation Issue.
Please Solved my problem ,If I have made a mistake without my knowledge, I will be careful not to make such a mistake next time..
Please back my account.
I want to do working here..
I am waiting for your response.
Thanks.

This topic has been closed for replies.
Correct answer Abambo

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

3 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
October 31, 2023

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer
RALPH_L
Community Expert
RALPH_LCommunity Expert
Community Expert
October 31, 2023

You are provided a "contact us" link on the webpage. Use it! This will create a ticket-id and Adobe will contact you with a short explanation of why. You may be asked or it may then be required to give further info. In either case, a review will then be started which will:

1. immediately reopen your account

2. reopen your account after a certain time period

3. close your account forever. 

During this time no further sales will be made and your earnings are frozen.

daniellei4510
Community Expert
daniellei4510Community Expert
Community Expert
October 31, 2023

We are not Adobe. We are contributors like yourself and your only recourse is to click the Contact link show in the screen shot and wait for Adobe to reply. It may take awhile, as there have been a number of validation issues recently. Be patient.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
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