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February 9, 2023
Answered

Account validation issue - dissapointing support !

  • February 9, 2023
  • 1 reply
  • 221 views
i've to mention that i'am really disappointed from how contributor support deal with Adobe contributors !! 
my account blocked from yesterday and requested to contact support, 
  • i've sent more than 4 message for clarification from the website but no response.
  • i've sent an email requesting clarification but no response.
  • i've tried to go live chat & waited for more than 1 hour to be transferred to contributor support and no response.
  • i've waited to receive any e-mail from adobe to clarify the reason of blocking the account and nothing received. (Nothing in Spam Folder - its empty).
this is Very annoying & disappointing actually.
please someone respond! 
This topic has been closed for replies.
Correct answer George_F

I understand this is frustrating, but your only course of action is to contact Contributor Support via email and wait for their reply.  I saw your request in another post to verify you have the right email, it is contributor-support@adobe.com.  There really isn't anything else to do though.  It may take a few days for a response.

 

This is a community forum, and we are fellow Stock Contributors, not Adobe Employees.

 

I hope it works out!

1 reply

George_F
Community Expert
George_FCommunity ExpertCorrect answer
Community Expert
February 9, 2023

I understand this is frustrating, but your only course of action is to contact Contributor Support via email and wait for their reply.  I saw your request in another post to verify you have the right email, it is contributor-support@adobe.com.  There really isn't anything else to do though.  It may take a few days for a response.

 

This is a community forum, and we are fellow Stock Contributors, not Adobe Employees.

 

I hope it works out!

George F, Photographer & Forum Volunteer