(ADB-46836374-C8X2) Account status query pending since August 18".

Question

"Hello Adobe Community Managers,My Adobe Stock contributor account was deactivated, and I submitted a reactivation ticket on August 18, 2026 (Case ID: ADB-46836374-C8X2). I also sent a follow-up on August 28, but I haven't received any reply or status update yet.Could a Community Manager please help look into this case ID or escalate it to the contributor support team? Thank you so much for your assistance!"

daniellei4510 · Answer

All you can do is wait. Do not attempt to make further attempts requesting an update or an escalation. Neither will happen and can slow down the investigative process. You have a case number. Deactivated accounts are handled in order. You might consider submitting to other stock agencies in the mean time.

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