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brunob96061261
Participant
August 13, 2017
Answered

Adobe: Artifacts Problem - Rejected, but why?

  • August 13, 2017
  • 2 replies
  • 944 views

I uploaded the following picture but Adobe rejected it because of artifact problem. this the explenation that they gave me in French:

"Merci d’avoir proposé cette image. Malheureusement, notre examen révèle qu’elle présente un post-traitement excessif et/ou trop de bruit ; nous ne pouvons donc pas l’accepter dans notre collection.

Une quantité excessive d’artefacts ou de bruit peut être provoquée par une faible luminosité, des réglages incorrects de l’appareil photo, une compression importante ou une post-production excessive."

It is an all natural shot straight from my iPhone, didn't put any filters on it. All natural colours of the sunset. Why do they not accept it?

Can anyone share their ideas?

Thanx

This topic has been closed for replies.
Correct answer MatHayward

Thank you for the feedback. You should be able to change the language from within the portal by clicking the "change region" link in the lower left corner of the screen.

Kind regards,

Mat Hayward

2 replies

MatHayward
Legend
August 15, 2017

In addition to any artifacts, the tilted horizon is very distracting.

Can you confirm that you submitted the file in English and received a French rejection notice? If so, I need to look into that.

Thanks,


Mat

bgalice
Participating Frequently
August 15, 2017

Mat,

for my part all the email I receive (for files accepted or rejected) are in French even if I submit the item in English with English keywords

bgalice
Participating Frequently
August 13, 2017

If you look the zoomed image you'll see noise in the dark grey cloud band, it should be the "problem". Sometimes it doesn't requires much for an image to be rejected...

In French
Si tu regardes la bande de nuages grises qui traverse la photo au niveau de la moitié haute de la voile tu verras qu'il y a un peu de bruit, parfois ça passe, parfois non, la validation par les équipes étant assez aléatoire il n'en faut parfois pas plus... Se battre ou discuter ne servant à rien du tout passe à la photo suivante