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K
kaarledev
Participant
February 16, 2017
Answered

Adobe & Fotolia Sync

  • February 16, 2017
  • 1 reply
  • 578 views

Hi,

i want to sync my adobe and fotolia account. i Sign up on adobe and try to sync my account but its takes too long don't do any thing.

Please help me to Sync my accounts

thanks

This topic has been closed for replies.
Correct answer MatHayward

If you are still having trouble, please contact us through the contact page found in the contributor portal. I don't want to discuss your personal details in the public forum.

Thanks,

Mat

1 reply

MatHayward
MatHayward
Legend
February 16, 2017

We are not able to manually sync your account for you. When you visit contributor.stock.adobe.com you need to indicate that yes, you are an existing Fotolia member. Enter the username and password for your active Fotolia account. You have a deleted Fotolia account also, be sure you don't get those two confused.

As far as the amount of time it takes, that will be dependent on your internet connection. To my knowledge, everything is working at top speed on our end at this time.

Kind regards,

Mat Hayward

K
kaarledevAuthor
Participant
February 17, 2017

Yeah i have a deleted account on fotolia but i have entered every accurate. i have entered username and password of my current active fotolia account. but i did not work

MatHayward
MatHaywardCorrect answer
Legend
March 17, 2017

If you are still having trouble, please contact us through the contact page found in the contributor portal. I don't want to discuss your personal details in the public forum.

Thanks,

Mat

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