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A
ajgortee
Participant
August 20, 2020
Answered

Adobe jokes with his Contributor.

  • August 20, 2020
  • 2 replies
  • 481 views
My account has been blocked for download $289 download in 5 days.
Withdrawal pending was 47 with $307 in the account.
 
I withdrew 47 on August 02, 2020. I sent them an SMS without getting a withdrawal in 18 days. See the answer in the screenshot.
 
How does an international marketplace work so stupid ??
 
Anyone who comes to my portfolio can download as he wishes. I have no hand here. Why block my account for this? Even if someone hacks and downloads, it is the problem of their system, what is my fault?
 
Account balance 307 usd + withdraw pending 47 usd, account block with total 354 USD.
 
For one Reason, my recent download is suspicious to them.
 
my Adobe contributor member id : 209516485
This topic has been closed for replies.
Correct answer Abambo

First: this is a user to user forum with some Adobe participation. No user can help you here.

Second: If Adobe responds to your message, it's to say that they do not discuss confidential matters here on this public place. 

 

If you have additional questions, please contact Contributor Support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

2 replies

A
Anonymous
August 21, 2020

This is not acceptable at all and goes against Adobe's work ethics. I suggest you to go ahead and file an injunction asap. Also check out contributor groups on Facebook because many have faced this exact problem and I guarantee no one will help you even if you email the CEO. 

    A
    ajgorteeAuthor
    Participant
    August 21, 2020

    I never expected it from ADOBE. They steal Money.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    August 21, 2020

    Obviously there is an issue with your account.  You must contact Adobe directly. 

     

    Nancy O'Shea— Product User & Community Expert
    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    August 20, 2020

    First: this is a user to user forum with some Adobe participation. No user can help you here.

    Second: If Adobe responds to your message, it's to say that they do not discuss confidential matters here on this public place. 

     

    If you have additional questions, please contact Contributor Support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

    ABAMBO | Hard- and Software Engineer | Photographer
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