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March 26, 2024
Question

Adobe still hasn't transferred the cost of the photos

  • March 26, 2024
  • 2 replies
  • 107 views

It's been 8-9 business days, but Adobe still hasn't transferred the cost of the photos I sold to payoneer. How can we notify Adobe? Thank you.

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2 replies

Abambo
Community Expert
Community Expert
March 26, 2024

10 business days, and as you are so eager to get the money: a business day is from Monday to Friday, excluding corporate and public holydays. You status will change to done, when Adobe did make the payement. From that point on, the money is in the hands of your agent. They may still need several days to credit your account.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
March 26, 2024

It normally takes 10 business days, not 10 calendar days. It's not late yet, and there is no need to contact Adobe.

Jill C., Forum Volunteer