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Participant
July 15, 2026
Question

Adobe Stock account deactivated

  • July 15, 2026
  • 3 replies
  • 28 views

Dear Adobe Stock Community, 

In December last year, I was informed that my account was deactivated for "suspicious activity".

However, during the past seven months I have not received any explanation of what activity is considered suspicious. 

Without this information I am unable to understand the reason for the decision or provide any relevant clarification.

I respectfully request that Adobe explain the specific activity that led to this decision and provide the rationale for taking this action. Via email I have registered the cases number 0050453200463206.

I have been a contributor to Adobe Stock for approximately three years and have uploaded around 12,000 original vector illustrations during that time. Throughout my time as a contributor, I have made every effort to comply with Adobe Stock’s Contributor Guidelines and policies.

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    July 15, 2026

    Fellow users in this forum have no way of knowing what triggered your account deactivation.

    Suspicious activity could mean many things. Best advice: work on other projects. Submit work to other services.

    Good luck.

     

    Nancy O'Shea— Product User & Community Expert
    Jill_C
    Community Expert
    Community Expert
    July 15, 2026

    This is a community of fellow contributors, and you will not receive a reply from any Adobe employee here.

    Jill C., Forum Volunteer
    daniellei4510
    Community Expert
    Community Expert
    July 15, 2026

    We are contributors like yourself and there is nothing we can do to be of assistance. Continued attempts to contact Adobe itself only creates additional case numbers, which ultimately slow down their investigation. 

    Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.