Adobe Stock account deactivated for suspicious‑activity

Glad your account was reinstated. 

Good luck going forward.

I have nothing new to add, but It happened to me too, last week. I received the generic email about “suspicious activity” and then I sent the appeal and now just have to wait. Something seems terribly wrong with the system, that this is happening to so many contributors. And sadly there don’t seem to be a lot of good/other options for places to submit my video clips.

I'm affected as well. My contributor account (active since 2018) was deactivated on June 23, 2026 for an unspecified "terms violation". No actual reason was given. Support only replied with a generic template about accounts blocked during account creation. That doesn't even apply to me: I have been a contributor since 2018 and have exactly one Adobe ID, which Adobe's own "Find your account" tool confirms.

On August 25, I filed an appeal through the official transparency form. That was 47 days ago, and I have heard nothing since. I can no longer reply to the case e-mail, and support chat cannot reach Contributor Relations.

I understand that Adobe has to fight fraud. But deactivating accounts in large numbers, and then not having the capacity to review the appeals in a reasonable time, is simply not professional. Honest contributors lose their income for months, our content disappears for buyers, and nobody tells us what we supposedly did wrong.

Adobe, please staff the review process properly, tell people the actual reason for a block, and give appeals a realistic timeline. Under the EU Digital Services Act, users are entitled to a statement of reasons and a timely decision on complaints.

Global credit card & payment fraud escalated sharply last year due to AI-powered fraudster scams & advanced cybercrime networks. Unfortunately, nobody is immune.  Payment fraud impacts everyone including Adobe Stock and contributors. 

When suspicious account activity is detected, the account is locked & placed on hold to stop the bleeding. Banks do the same thing when a credit or debit card is compromised.  

Adobe earns nothing from deactivated accounts. So it’s in their best interest to resolve these matters as quickly as possible. All you can do is wait while the internal investigation team does what they need to do which can take several weeks or months depending on their case load.

Work on other projects and submit to outside marketplaces.

My account remains deactivated to this day. It’s hard to understand why Adobe handles these cases at such a frustratingly slow pace. Earnings accumulated over weeks or even months from many accounts may not mean much to Adobe, but for the account holders, this money is their livelihood. It’s incredibly disappointing.

The same here, i did nothing wrong but account is de-activated second time now. This is sick and i will delete the account if this is not solved or happens again. I am tired of this

The same here and it is de-activated twice and i did nothing suspicious. This is sick and i will delete the account if this is not solved

Can you give the correct link my account also deactivated. Please 

Is there any way to get back my account from deactivation. I worked very hard in this account. I might gonna cry.