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Participant
Nov 12, 2026 6:24 AM UTC
Question

Adobe Stock Account Deactivated for Suspicious Activity After 10+ Years – Seeking Advice

 

Hello Adobe Stock Community,

I have been an Adobe Stock contributor for over 10 years, with a portfolio of approximately 27,000 assets built through many years of work.

On October 30, 2026, my contributor account was unexpectedly deactivated for "suspicious activity."

I received only a generic notification, without any specific explanation of what triggered this action.

I submitted an official appeal on the same day and also contacted Adobe Contributor Relations. My support request was acknowledged, but as of November 12, I have not received any substantive response or clarification.

Throughout my years as a contributor, I have tried to follow Adobe Stock's requirements. If any specific assets or submissions have raised concerns, I am fully willing to cooperate, review them, and correct or remove problematic content where necessary.

What concerns me most is the possibility of permanently losing a portfolio that represents more than a decade of work, along with the regular income it provides for my family.

I would really appreciate hearing from anyone who has experienced a similar situation:

  1. Was your account eventually reinstated?
  2. How long did the investigation take?
  3. Did Adobe explain what was considered suspicious?
  4. Is there anything else I can reasonably do while waiting for the official appeal?

I understand that community members cannot access internal investigations or overturn account decisions. I am simply looking for practical advice and experiences from fellow contributors.

Thank you for your time and any guidance you can offer.

    10 replies

    Participant
    Nov 13, 2026 6:39 PM UTC

    Hi, my account was blocked from October 16 to November 5 of this year. I’ve had the account for just under a year. The reason given was the same as yours—the company won’t provide any specifics, and it’s completely unclear how to avoid getting banned again; the term "activity" is very vague. My own theory is that it might be due to frequently changing locations (using a VPN), but that’s just my guess.

    For now, it’s best to wait; if it isn’t unblocked within a month, try reaching out to support.

    Good luck!!! Let me know once it’s restored.

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    Participant
    Nov 13, 2026 1:21 PM UTC

    Minha conta tbm foi desativada do nada, tenho ela a muito tempo, mesmo não colocando nada a mmais em anos ainda vendo algumas imagens.

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    Nancy OShea
    Community Expert
    Community Expert
    Nov 13, 2026 8:38 PM UTC

    Since your account is not active, maybe Stock thought you abandoned it. 

     

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    Nancy O'Shea— Product User & Community Expert
    Participant
    Nov 13, 2026 9:29 PM UTC

    Eu ainda vendo algumas imagens antigas e pego meus recebimentos por paypal recorrentemente, não recebi nenhum email falando de desativação.

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    Nancy OShea
    Community Expert
    Community Expert
    Nov 13, 2026 12:51 AM UTC

    Most appeal requests are resolved within 60-90 days, although some users report much longer wait times. It varies by case & Stock’s internal case load.  

     

    All you can do is wait for a favorable decision.

     

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    Nancy O'Shea— Product User & Community Expert
    Participant
    Nov 13, 2026 8:24 AM UTC

    Most appeal requests are resolved within 60-90 days, although some users report much longer wait times. It varies by case & Stock’s internal case load.  

     

    All you can do is wait for a favorable decision.

     

    Thank you.

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    RALPH_L
    Community Expert
    Community Expert
    Nov 12, 2026 9:02 AM UTC

    After about six years my account was deactivated. I appealed and after four weeks it was reinstated. Two days later it was deactivated again. Once again I appealed the action. I have now been waiting for over two months. 

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    Participant
    Nov 12, 2026 8:37 PM UTC

    After about six years my account was deactivated. I appealed and after four weeks it was reinstated. Two days later it was deactivated again. Once again I appealed the action. I have now been waiting for over two months. 

    OMG

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