Adobe Stock blocks Contributors account for no reason

Adobe Stock blocked my contributor account stating that you violated our terms and downloaded your own data. I have explained them that I have never created a seller account. I sent them many mails but they are not responing. I have the account from years and never even withdrew money. It still had money and the locked it. I said give me proof where do you see I have violated any term. But they siad your account will remain blocked without any explanation or proof. 

I read on internet and community, and many people have this issue. So as I understand they are doing fraud with honest and hardworking contributors. This is unacceptable. Either the whole community or someone from their team is a fraud. 

I am very disappointed and abgry on whats happening. Never expected Adobe will be a fraud.