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Participating Frequently
June 15, 2026
Question

Adobe Stock Contributor Account de-activated, Case ID:-00521092

  • June 15, 2026
  • 4 replies
  • 111 views

Dear Adobe stock contributor Team,

My Adobe stock contributor account has been de-activated on last Friday. I'm contributing to Adobe from last 7-8 years and having 51000 files in my portfolio, I don't know the exact reason why my account has been de-activated, I may have done mistake unintentionally having so big portfolio and so old there may be problematic files in my portfolio I don't know. Many rules and guidelines changed through these years so I expect there may be problem in my older files which may not follow the presently rules and guidelines. I'm ready to provide proof any file that it's my own created if Adobe cooperate with me and also ready to remove those files which are problematic in the eyes of guidelines. I request for your cooperation to reinstate my account and remove all the problematic files in my portfolio which triggered the system also send me the problematic files ID numbers so I can see and remove them also will learn more about so I can be more careful about this in future. In past multiple times adobe cooperated with me in these situations and I followed them.

Since I gave almost 7+ years on Adobe, it's really my job now and the source of income to my family. I understand Adobe is not responsible to feed my family but also it can't be ruled out that it's only platform on which earn and run my family. So kindly I request Adobe team please investigate my case as soon as possible because only human can feel the hardwork and pain of a contributor who is contributing continuously from last almost nearly decade.

Thank you for Understanding,

Regards 

Case ID: 00521092

4 replies

Nancy OShea
Community Expert
Community Expert
June 15, 2026

Since I gave almost 7+ years on Adobe, it's really my job now and the source of income to my family.

============

You mean you devoted 7+ years to being a self-employed supplier. You’re not Adobe’s employee or lifelong partner. 

 

While you wait, take positive action and submit content to other services. 

You’ll be notified when Adobe decides to invite you back. 

 

Good luck.

 

Nancy O'Shea— Product User & Community Expert
SamFarooqAuthor
Participating Frequently
June 16, 2026

I Never says I'm an Adobe employee or Adobe is responsible for me and my family. But when a contributor remain consistent on any platform it eventually becomes his like a job same in my case. I never skipped even a Sunday in these 7-8 years without submitting to adobe, I never broke my consistency, it's my hardwork. My emotions are connected with this account.

jacquelingphoto2017
Community Expert
Community Expert
June 15, 2026

Hi ​@SamFarooq 

As I highlighted before and is confirmed on this forum, Adobe staff does not monitor the forums and as fellow contributors, we do not have access to your account. Besides, even if staff members did frequent the forum, those responsible for reviewing accounts would most likely not have time to monitor the forum, and would find it impractical to be responding to the many rush request. 

As soon as a reviewer reach to your ticket, you’ll be contacted with the reason for deactivating your account and suggest the action forward. You mentioned your account being deactivated multiple times. This is not good as you could be treated as non-compliant and your account closed. It is your responsibility to review the Agreement, Terms of use and Guidelines frequently to make sure you do not forget the submission rules during the anxiety of submitting files. Also, you need to keep in a safe place the reasons your account got deactivated and review them frequently to ensure you do not repeat the same thing.

I have been submitting for 9 years and have not come across any changes that would make any of my older files problematic. Certainly since your last review and file removals, there have not been any submission changes except probably the introduction of newer formats, if it were so long ago. 

Your situation is sad, and I feel it for you, but you need to do what it takes to ensure your account does not get deactivated. Adobe portfolio is getting larger, which means the wait for each successive reinstatement will get longer.

Regards
Jacquelin

SamFarooqAuthor
Participating Frequently
June 15, 2026

I appreciate your words, Whenever Adobe cooperated me, I corrected my mistakes but as a human having so large portfolio I may have unintentionally skipped some files during review process that may have triggered the system but till now I don't know the reason why I got blocked there can be other reasons as well..like keywording problem or title problem or ip issue nobody knows except Adobe till then I can't say wether I'm guilty or innocent. I may be guilty or may be innocent. But as an experienced contributor I believe there may be mistakes from my side Adobe can't or will not do wrong to anyone. But unintentionally mistakes can happen multiple times, so correction needed not blocking and putting someones years of hardwork and creativity into a hole. I understand Adobe is not responsible for me. But being consistent from many years close to a decade is not easy job. Adobe must go to my portfolio search all my files, I worked very hard , I never skipped any day without submitting a file not like submitting in bulk thousands of files every day.. I literally never skipped any day without giving time to Adobe and eventually it became my job. Since I'm lone earner to my family they all are dependent on me and on my income which is directly coming from Adobe stock. Half of my income goes to medicines for some of family members. They all are shocked and concerned about my account, since I was blocked they are everytime saying, please call them, message them we will talk..etc.etc. I understand I should not say all this as this not responsibility of Adobe. If I broken the law means I broke the law , I must accept it, wether I cry or show my emotions it will not matter infront of law. Still I request Adobe should reinstate my account and give a Hope to correct my mistakes. If needed I can send them proof of any file I own. As I mostly design backgrounds, textures, overlays, gradient shapes etc there could be Similarity issue which my eyes can't find only machines find. Whatever the reason could be it should be investigated by human it's my request. Perhaps I may be found guilty, I'm ready for any punishment not ready for deleting my account for my family.

RALPH_L
Community Expert
Community Expert
June 15, 2026

I see you have a case number. So why this post? We are not Adobe employees. We are contributors like yourself.


As we have said many, many times “”you must use the “Contact Us” link provided to you when you attempt to log into your account. After that, you must wait until the review is completed. This can take several weeks and even months.

SamFarooqAuthor
Participating Frequently
June 15, 2026

I Appreciate your reply and I understand you are not Adobe employee like me. The reason I posted here is because it's frustrating feeling helpless as someone suggested me to post on community form sometimes done officials can see your post. I have given my 8 years of life as Adobe stock contributor and it becomes my job and earning source to my family I don't have any other platform except Adobe stock to earn, my family is in deep shock since my Contributor account blocked. I know and I really understand I may have done mistake, I may have breached the law, I take full responsibility of it and requesting for correction. Being consistent from 7-8 years on Adobe is very huge.  I request a human official who can go through my case and search all my 8 years of portfolio. If they found me guilty in any way. I will correct it and asking them to correct it and co-operate. If they need any proof I will surely provide. Finding all the posts related this issue which never answered giving more negative thoughts on our minds as it's like our accounts are handled by machines not humans.

June 15, 2026

Hey ​@SamFarooq 

We don’t have access to your account. You will need to go through your portfolio and find the troublesome images.


Cheers

Nate

jacquelingphoto2017
Community Expert
Community Expert
June 15, 2026

Hi ​@Oh.N8 

His Portfolio is blocked. Therefore, he cannot go through it.

Regards
Jacquelin

June 15, 2026

Hey ​@jacquelingphoto2017 
100% The user still has to go through his portfolio: once users has access. I forgot to mention this part in my reply. Would Adobe flag the images that are troublesome?

Cheers

Nate