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Muhammad Faiq
Muhammad Faiq
Participant
Sep 18, 2026 8:27 AM UTC
Question

Adobe Stock Contributor account deactivated – appeal pending for over 10 weeks

Hi Adobe Community,

My Adobe Stock Contributor account was deactivated in July 2026. I submitted an appeal to Adobe Contributor Support, and my case number is 00527869.

It has now been over 10 weeks, but I have not received any response or update regarding my appeal. I have already sent follow-ups through the same case email thread.

I would like to know if anyone has experienced a similar situation and how long their Contributor Relations review took.

I would also appreciate any guidance from Adobe staff or experienced contributors about what I should do while waiting for a response.

Thank you.

    6 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    Sep 18, 2026 11:54 PM UTC

    Nobody from Adobe will ever see your post here. This public web forum handles seller questions, not private account matters.

     

    When Adobe Stock is ready to contact you, you’ll be notified. Probably not until then.

     

    Work on other projects and submit to competing marketplaces. 

    Good luck.

     

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    Nancy O'Shea— Product User & Community Expert
      Muhammad Faiq
      Muhammad FaiqAuthor
      Participant
      Sep 19, 2026 8:21 AM UTC

      Thank you for the blunt advice, Nancy. I appreciate the reality check! I will focus on other platforms in the meantime.

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      RALPH_L
      Community Expert
      RALPH_LCommunity Expert
      Community Expert
      Sep 18, 2026 8:36 AM UTC

      The review can take months. You have no recourse other than to wait.

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        Muhammad Faiq
        Muhammad FaiqAuthor
        Participant
        Sep 18, 2026 8:39 AM UTC

        Thanks for the insight, Ralph. I understand it can take time. I am mainly hoping an Adobe Staff member or Moderator might see this and be able to check if my case (#00527869) is still active in the system, as 10+ weeks with no update feels unusual. Appreciate your response!

         

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        daniellei4510
        Community Expert
        daniellei4510Community Expert
        Community Expert
        Sep 18, 2026 12:20 PM UTC

        Adobe employees do not frequent this forum. There are dozens of on-going investigations into disabled accounts and cannot be prioritized one over the others.

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