Skip to main content
Muhammad Faiq
Participant
September 18, 2026
Question

Adobe Stock Contributor account deactivated – appeal pending for over 10 weeks

  • September 18, 2026
  • 2 replies
  • 15 views

Hi Adobe Community,

My Adobe Stock Contributor account was deactivated in July 2026. I submitted an appeal to Adobe Contributor Support, and my case number is 00527869.

It has now been over 10 weeks, but I have not received any response or update regarding my appeal. I have already sent follow-ups through the same case email thread.

I would like to know if anyone has experienced a similar situation and how long their Contributor Relations review took.

I would also appreciate any guidance from Adobe staff or experienced contributors about what I should do while waiting for a response.

Thank you.

    2 replies

    RALPH_L
    Community Expert
    Community Expert
    September 18, 2026

    The review can take months. You have no recourse other than to wait.

    Muhammad Faiq
    Participant
    September 18, 2026

    Thanks for the insight, Ralph. I understand it can take time. I am mainly hoping an Adobe Staff member or Moderator might see this and be able to check if my case (#00527869) is still active in the system, as 10+ weeks with no update feels unusual. Appreciate your response!