Adobe Stock Contributor Account Deactivated Immediately After Registration – Multiple Account Detection, Phone Verification Issues in Bangladesh, and No Response from Support

Hello Adobe Community,

I recently created a new Adobe Stock Contributor account, but unfortunately, my account was deactivated shortly after registration. I am very confused and concerned about this situation because I have not knowingly violated any Adobe Stock Contributor policies.

According to the information provided by Adobe, my account was flagged for using multiple contributor accounts. However, to the best of my knowledge, I have never created or operated multiple Adobe Stock Contributor accounts before. This is my first contributor account, and I do not understand why Adobe has identified my account as being associated with multiple accounts.

I am also facing difficulties with phone number verification. I am currently based in Bangladesh, and I have been unable to complete the phone verification process using my Bangladeshi mobile number. I am not sure whether this is a technical issue, a regional restriction, or another problem with Adobe's verification system.

I Have Already Contacted Adobe Support Twice, But Received No Response

I have already contacted Adobe Support twice via email to explain my situation and request assistance. Unfortunately, I have not received any response or acknowledgment from them so far.

I am still waiting for their guidance, but the lack of communication has made it very difficult to understand what happened to my account or how I can resolve this issue.

I genuinely want to resolve this matter through the proper official process, but I currently do not know what steps I should take next.

I would really appreciate some guidance from experienced Adobe Stock contributors or Adobe support representatives regarding the following questions:

1. Why was my account deactivated immediately after registration? Is there any possibility that Adobe's system mistakenly identified my account as a duplicate or associated it with another contributor account?

2. How can I appeal this decision? Since I have never knowingly used multiple contributor accounts, is there a way to request a manual review of my account?

3. How can I complete phone number verification from Bangladesh? Are Bangladeshi mobile numbers currently supported by Adobe Stock Contributor?

4. Is there an alternative verification method? If SMS verification is not working with Bangladeshi phone numbers, can Adobe provide another way to verify my identity?

5. How can I get a response from Adobe Support? I have already sent two emails but have not received any reply. Is there another official way to contact the appropriate Adobe Stock Contributor support team?

6. Can someone from Adobe Contributor Support manually investigate my account? I would appreciate it if they could identify the actual reason for the deactivation and provide a clear explanation.

I genuinely want to become an Adobe Stock Contributor and contribute high-quality creative content to the platform. I respect Adobe's policies and have no intention of violating any contributor guidelines.

If anyone from Bangladesh has experienced a similar issue, especially regarding account deactivation, multiple account detection, or phone number verification, I would be extremely grateful if you could share your experience and explain how you resolved it.

I sincerely hope an Adobe representative or an experienced community member can help me find a solution.

Thank you for taking the time to read my post.

Best regards,
A Concerned Adobe Stock Contributor from Bangladesh