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Jan 26, 2025 3:35 PM UTC
Question

Adobe stock contributor account has been deactivated

I have contacted them many times to contact them but they are not telling me what to do. I understand that there is a problem with my account but they are not helping me.

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8 replies

Participant
Oct 27, 2026 3:48 PM UTC

Hello Adobe Community,

My Adobe Stock Contributor account has been deactivated for over a month. I have already contacted Adobe Support by email, but I have not received any response.

I would like to know why my account was deactivated and how I can resolve this issue. Please guide me on the next steps.

Thank you for your help.

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yamato713108855
Community Expert
Community Expert
Oct 28, 2026 10:09 AM UTC

Please use the contact form at the bottom of the contributor page to submit your inquiry.
Once you have sent your inquiry, please wait for a response.
This process may take anywhere from a few weeks to several months.
There is nothing you can do while waiting for a reply.
Many similar questions have been posted in the past, so please try searching for them.

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Jill_C
Community Expert
Community Expert
Jan 27, 2025 3:53 PM UTC

You only just received the email on January 21st, so contacting the support team "many times" in less than a week is further clogging the support queue. If you have already used the "Contact Us" link to reach out to them, wait for a reply. Don't badger them multiple times for a response. It takes time for them to review your account and report results.

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Jill C., Forum Volunteer
Known Participant
Aug 18, 2025 8:04 AM UTC

I am waiting for six months 

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Legend
Jan 27, 2025 11:33 AM UTC

Hi @35526151,

Thanks for reaching out! I’m moving your query to a different community where the experts will be able to assist you more effectively.

 

Regards,
^AN

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Jan 26, 2025 3:38 PM UTC

You are being unfair to the contributor.

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Jan 26, 2025 3:35 PM UTC

false

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