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Tatik Listiani_Tatik8291
Tatik Listiani_Tatik8291
Participant
April 13, 2026
Answered

Adobe Stock Contributor Account Suspended – No Response from Support

  • April 13, 2026
  • 3 replies
  • 93 views

Subject: Contributor Account Suspended for Suspicious Activity – No Response from Support

Hello,

My Adobe Stock contributor account was suspended on March 5 due to “suspicious activity.”

I have already submitted an appeal through the official form and followed up via my support ticket (Case ID: 00480569), including a recent follow-up on April 7. However, I have not received any response so far.

I would like to clarify that I am the sole owner of the account, and all content I uploaded is original and created by me. All uploads were done manually using my personal device, without any automation tools or third-party services.

If the suspension was triggered by a high volume of uploads within a short period, I fully understand and I am willing to adjust my workflow to comply with Adobe Stock guidelines.

I respectfully request assistance in checking the status of my case or escalating it for review.

Thank you very much for your time.

    This topic has been closed for replies.
    Correct answer daniellei4510

    You are not addressing Adobe here but contributors like yourself, and we are unable to be of assistance. Use the "Contact us" link to ask for details and wait for a response if you have not already done so. It will most likely be awhile (possibly weeks) before you hear from them, other than a possible generic email notifying you that your email has been received. Keep an eye on your junk or spam folder if necessary. Do not attempt to contact Adobe repeatedly, as doing so can potentially slow down Adobe's investigation.

    3 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    April 13, 2026
    • Adobe employees do not monitor this user-to-user forum.
    • Nobody here can help you with a deactivated/terminated account.
    • Be patient while the ongoing investigation concludes. It may take several weeks or months.
    • In the meantime, work on other projects.
    • Submit content to other services.

     

    Good luck.

     

    Nancy O'Shea— Product User & Community Expert
      Uzair freelancing
      Uzair freelancing
      Participant
      April 13, 2026

      Dear Adobe Stock Contributor Support,

      Thank you for your response and for sharing these helpful resources.

      I have reviewed the information, and I understand the importance of following Adobe Stock’s content guidelines, third-party rights policies, and payment eligibility requirements. I sincerely apologize if any of my submitted content caused an issue.

      I respectfully want to ask if my blocked contributor account can be reviewed once again. I would also be very grateful if you could let me know whether my pending payment is still eligible for release.

      This work is my main source of income, and the pending earnings are very important for me. I assure you that I will be much more careful in the future and will fully comply with all Adobe Stock policies and requirements.

      Thank you for your time and consideration. I kindly request you to please review my case and guide me about the possibility of account appeal and pending payout.

      Sincerely,
      [PPI removed by moderator]
       
      daniellei4510
      Community Expert
      daniellei4510Community Expert
      Community Expert
      April 13, 2026

      See my other post in this thread. Adobe staff members do no participate in this forum. And do not post your contact information out of privacy concerns.

      Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
      Uzair freelancing
      Uzair freelancing
      Participant
      April 13, 2026

      ok

      daniellei4510
      Community Expert
      daniellei4510Community ExpertCorrect answer
      Community Expert
      April 13, 2026

      You are not addressing Adobe here but contributors like yourself, and we are unable to be of assistance. Use the "Contact us" link to ask for details and wait for a response if you have not already done so. It will most likely be awhile (possibly weeks) before you hear from them, other than a possible generic email notifying you that your email has been received. Keep an eye on your junk or spam folder if necessary. Do not attempt to contact Adobe repeatedly, as doing so can potentially slow down Adobe's investigation.

      Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
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