Adobe Stock Contributor account was recently deactivated for suspicious activity

Forum|Forum|5 months ago
October 13, 2025
1 reply
278 views

Hello,
My Adobe Stock Contributor account was recently deactivated for “suspicious activity.” I already opened a support case (#00444554) and followed up 9 days later, but I haven’t received any response in 11 days.

Could someone from the Adobe team please help escalate or check the status? I have $82 pending in my balance, and I’d appreciate any update.

Thank you very much for your time and understanding.

Best Regards

Nahid.

daniellei4510

Community Expert

You are not addressing Adobe here but contributors like yourself, and we can do nothing to be of assistance. Use the "Contact us" link to ask for details and wait for a response if you have not already done so. It will most likely be awhile before you hear from them other than a possible generic email notifying you that your email has been received. Keep an eye on your junk or spam folder if necessary. Do not attempt to contact Adobe repeatedly, as doing so only slows down Adobe's investigation.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

A

Awesome_athlete5E11Author

Participating Frequently

Thank you, daniellei, for your earlier advice. I followed your suggestion and reached out to Adobe through the official “Contact Us” link. However, it’s now been 11 days, and I haven’t received any update other than the initial automated confirmation email.

I completely understand that investigations can take time, but I’m starting to get a bit concerned. Do you happen to know how long such reviews usually take based on other contributors’ experiences? I’d really appreciate any insight you could share.

daniellei4510

Community Expert

Unfortunately, investigations can take weeks or even months in some cases, depending on the number of investigations ahead of yours, and it's entirely out of our control. Your only option at this point is to continue waiting and perhaps consider submitting to other stock sites in the meantime.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

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