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Participant
July 22, 2026
Question

Adobe Stock Contributor upload stuck at "Uploads Remaining" for 2 days

  • July 22, 2026
  • 3 replies
  • 22 views

Hello,

My Adobe Stock Contributor account has suddenly stopped uploading files for the past 2 days.

Every upload gets stuck at "Uploads Remaining..." and no thumbnail appears.

I can still log in normally, access my Dashboard, earnings, and Uploaded Files page.

I have already tried:

- Google Chrome
- Mozilla Firefox
- Different internet connections
- JPEG files
- PNG files
- Clearing browser cache and cookies

The problem is exactly the same every time.

I also checked Chrome DevTools:

- No JavaScript errors in the Console.
- No upload request appears in the Network tab (only ping requests).

The issue started suddenly. I did not change my computer, browser settings, Adobe account, or internet connection before it happened.

Has anyone experienced this recently?

Could an Adobe employee please check whether there is a problem with my contributor account?

Thank you.

 

I inspected the upload request using Chrome DevTools.

The upload request is sent to stock-contrib-uploads-prod (Amazon AWS), but it remains pending and never receives a response.

The Response tab shows:
"Failed to load response data. Request with the provided ID does not exist."

This happens with every upload.

"After further testing, uploads eventually complete, but each file takes around 20 minutes to finish. This makes normal uploading impossible."

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    July 22, 2026

    Shut everything down and restart your computer. 

     

    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Community Expert
    July 22, 2026

    Maintenance in progress…. 

    Adobe System Status Report in real-time.  

    https://status.adobe.com/

     

    Try back later.

     

    Nancy O'Shea— Product User & Community Expert
    Participant
    July 22, 2026