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Participant
October 7, 2019
Answered

Adobe Stock Creative Cloud Giveaway 2019

  • October 7, 2019
  • 3 replies
  • 812 views

Hi all,

This year I met the qualification criterias but still haven't received any e-mail with redemption code.

Sorry for my impatience, has anybody received this code? Should I start to worry?

This topic has been closed for replies.
Correct answer lena_zajchikova

Hi, I am happy to say that finally I have just got the redemption code.

This time there will be NO EMAIL (or at least I had no email) but code appears as a BANNER on your AdobeStock dashboard webpage when you logged in.

There will be a blue stripe on the top saying:

Congratulations! Redeem your Creative Cloud code XXX-XXX-XXX

Activation is pretty much the same as before.

So look more carefully through your dashboards, your redemption code may be wating for you.

Good luck to all!

3 replies

Participant
March 14, 2020

I´ve met the qualification criteria too, but no email with code until now (14-march-2020). Already sent some emails to Adobe, support links, live chats, facebook, etc and no one on Adobe was able to solve my problem. Very disappointed with Adobe support... 

lena_zajchikovaAuthorCorrect answer
Participant
March 15, 2020

Hi, I am happy to say that finally I have just got the redemption code.

This time there will be NO EMAIL (or at least I had no email) but code appears as a BANNER on your AdobeStock dashboard webpage when you logged in.

There will be a blue stripe on the top saying:

Congratulations! Redeem your Creative Cloud code XXX-XXX-XXX

Activation is pretty much the same as before.

So look more carefully through your dashboards, your redemption code may be wating for you.

Good luck to all!

Ricky336
Community Expert
Community Expert
October 8, 2019

It's a waiting game. If you qualify, Adobe will send an email to you. (Qualify from Adobe's perspective.)

Participant
October 8, 2019
Ok thanks!
Abambo
Community Expert
Community Expert
October 8, 2019

It takes 6-8 weeks to send out the redemption code, if there are still codes available. Passed those 8 weeks I suggest you use the "Contact us" link at the contributor's footer page to contact Adobe stock. 

 

Good luck.

 

Feel free to update this, if you need more info.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
October 8, 2019
Thanks for the advise, already did that. We'll see if that works.