Participating Frequently

Question

Adobe Stock Free Plan

Forum|Forum|3 years ago
September 22, 2022
3 replies
389 views

Hi guys. Have just activated a free app from my Adobe Stock acc - the Photographers Lightroom and Photoshop plan. The subscription is said to expire in Sept 2023. What happens to the plan that I'm paying of at the moment -are charges suspended?

Many thanks

Roger

Contributors

This topic has been closed for replies.

Abambo

Community Expert

I suppose you redeemed the same plan that you were paying for? If yes, the paid plan gets paused until the free (redeemed plan with the redemption code) ends 12 months after redemption. Then the paid plan kicks in again.

If you have redeemed a different plan than your current one, things get more complicated. It may well be that you have 2 parallel plans. What does https://account.adobe.com/plans show? You may share a screenshot, but please blur any private information.

ABAMBO | Hard- and Software Engineer | Photographer

Roger de la HarpeAuthor

Participating Frequently

Bingo! Thanks Abambo. Next payment due on 8 October 2023.

Many thanks

Roger

RALPH_L

Community Expert

Where did you read about this App?

Abambo

Community Expert

@RALPH_L,

See here: Bonus Program

ABAMBO | Hard- and Software Engineer | Photographer

George_F

Community Expert

I'm not sure I quite understand, do you have two separate accounts? Which free app did you activate?

George F, Photographer & Forum Volunteer

Roger de la HarpeAuthor

Participating Frequently

Hi George. I have had a subscriprion to the "Photographers Plan" for years. I noticed today that I qualify for a free app on Adobe Stock and selected the Photographers Plan which was registered and I was informed that the subscription would come up for renewl in September 2023. What happens to my original subscription - am I considered paid up iuntil next year this time?

George_F

Community Expert

Gotcha! At some point I suspect a moderator will move this to a different forum as it isn't quite in the right place, but that's totally ok 🙂

If my understanding is correct, the plans run for a year at a time whether you pay for the entire year at once or monthly. I feel confident it is showing you when your plan is up for renewal next. Mine renews automatically.

I also believe if you pay monthly but cancel midway through your 12 month subscription you still have to pay the rest of the months.

The Adobe Stock app is free, but the assets you use must still be purchased. I'm not sure if you were wondering about that or not, so I decided to include it just in case.

Hope that helps! Let me know if you have any other questions.

George F, Photographer & Forum Volunteer

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