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Adil Creation
Adil Creation
Participant
March 5, 2026
Answered

Adobe Stock has informed that my contributor account has been deactivated due to suspected suspicious activity. They advised reviewing the Submission Guidelines to understand the possible reasons for the account being blocked.

  • March 5, 2026
  • 6 replies
  • 209 views

 

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Adobe Customer Care is for product billing and subscription issues. They have nothing to do with Stock Contributor accounts.

     

    Contact Contributor Support below:

    https://contributor.stock.adobe.com/contact

     

    Violations of the Stock TERMS are reason for Adobe to deactivate Contributor accounts. 

    https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

    https://www.adobe.com/go/contributorterms

    https://helpx.adobe.com/stock/contributor/help/ip-guidelines.html

    https://helpx.adobe.com/stock/contributor/help/updated-artist-name-guidelines.html

     

    All you can do now is take a break from Adobe Stock & submit to other services. 

     

    Good luck.

     

    6 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    April 28, 2026

    Adobe Customer Care is for product billing and subscription issues. They have nothing to do with Stock Contributor accounts.

     

    Contact Contributor Support below:

    https://contributor.stock.adobe.com/contact

     

    Violations of the Stock TERMS are reason for Adobe to deactivate Contributor accounts. 

    https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

    https://www.adobe.com/go/contributorterms

    https://helpx.adobe.com/stock/contributor/help/ip-guidelines.html

    https://helpx.adobe.com/stock/contributor/help/updated-artist-name-guidelines.html

     

    All you can do now is take a break from Adobe Stock & submit to other services. 

     

    Good luck.

     

    Nancy O'Shea— Product User & Community Expert
    Adil Creation
    Adil CreationAuthor
    Participant
    April 28, 2026

    How to slove this Isuue any one answer me ?

    Adil Creation
    Adil CreationAuthor
    Participant
    April 28, 2026
    Adobe Close my case Without Showing any Reason ?

     

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    March 5, 2026

    Did you re-read the Submission Guidelines and Contributor TERMS of AGREEMENT?

    Everything is described in those pages. 

     

    How to Report & Appeal a Violation

    https://www.adobe.com/trust/transparency/content-policies/how-to-report.html

     

    In the meantime, work on other projects and submit content to other services.

    Good luck.

     

    Nancy O'Shea— Product User & Community Expert
    RALPH_L
    Community Expert
    RALPH_LCommunity Expert
    Community Expert
    March 5, 2026

    Do what it says and use the “Contact us” link you are provided.

      O
      Community Expert
      Oh.N8Community Expert
      March 5, 2026

      Hey ​@Adil Creation 
      You will need to Contact them Directly.
      We don’t have access to your private account details.

      Cheers

      Nate

        Adil Creation
        Adil CreationAuthor
        Participant
        March 5, 2026

        Hello,
        Thank you for your response. I have already contacted Adobe regarding this issue, but unfortunately I have not received any reply from them yet. It has been almost 3 weeks, and I am still waiting for their response. If there is any other way to resolve this issue or get support, please let me know.

        RALPH_L
        Community Expert
        RALPH_LCommunity Expert
        Community Expert
        March 5, 2026

        Did you get a case number? All you can do is wait until they make a review and make a determination. This can take several weeks. Sometimes longer. There is nothing you can do except wait.

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