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Adobe Stock has informed that my contributor account has been deactivated due to suspected suspicious activity. They advised reviewing the Submission Guidelines to understand the possible reasons for the account being blocked.

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Nancy OSheaCorrect answer

Community Expert

Adobe Customer Care is for product billing and subscription issues. They have nothing to do with Stock Contributor accounts.

Contact Contributor Support below:

https://contributor.stock.adobe.com/contact

Violations of the Stock TERMS are reason for Adobe to deactivate Contributor accounts.

https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

https://www.adobe.com/go/contributorterms

https://helpx.adobe.com/stock/contributor/help/ip-guidelines.html

https://helpx.adobe.com/stock/contributor/help/updated-artist-name-guidelines.html

All you can do now is take a break from Adobe Stock & submit to other services.

Good luck.

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Correct answer

Community Expert

Adobe Customer Care is for product billing and subscription issues. They have nothing to do with Stock Contributor accounts.

Contact Contributor Support below:

https://contributor.stock.adobe.com/contact

Violations of the Stock TERMS are reason for Adobe to deactivate Contributor accounts.

https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

https://www.adobe.com/go/contributorterms

https://helpx.adobe.com/stock/contributor/help/ip-guidelines.html

https://helpx.adobe.com/stock/contributor/help/updated-artist-name-guidelines.html

All you can do now is take a break from Adobe Stock & submit to other services.

Good luck.

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Nancy O'Shea— Product User & Community Expert

Adil CreationAuthor

Participant

How to slove this Isuue any one answer me ?

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Adil CreationAuthor

Participant

Adobe Close my case Without Showing any Reason ?

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Nancy OShea

Community Expert

Did you re-read the Submission Guidelines and Contributor TERMS of AGREEMENT?

Everything is described in those pages.

How to Report & Appeal a Violation

https://www.adobe.com/trust/transparency/content-policies/how-to-report.html

In the meantime, work on other projects and submit content to other services.

Good luck.

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Nancy O'Shea— Product User & Community Expert

RALPH_L

Community Expert

Do what it says and use the “Contact us” link you are provided.

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N8.

Hey @Adil Creation
You will need to Contact them Directly.
We don’t have access to your private account details.

Cheers

Nate

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Adil CreationAuthor

Participant

Hello,
Thank you for your response. I have already contacted Adobe regarding this issue, but unfortunately I have not received any reply from them yet. It has been almost 3 weeks, and I am still waiting for their response. If there is any other way to resolve this issue or get support, please let me know.

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RALPH_L

Community Expert

Did you get a case number? All you can do is wait until they make a review and make a determination. This can take several weeks. Sometimes longer. There is nothing you can do except wait.

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