Participant

Question

Adobe stock Payout after 19 years $15 dollars

Forum|Forum|9 months ago
June 25, 2025
3 replies
823 views

Chekc

I hate to bring my coplainns here , but ie tried to reach ot Adobe via the spport email[Moderator deleted private information. Please do not post private information like e-mails and phone numbers] without any positive response, 1 email perday 1 answer per day 6 days total as soon i mentiones forensic report my query closed!

Escalated support, some more emails then closed my query again !

Wroete and extensie email wit all my findings as my accont had multiple inconcetencies and omitions , that defenetly needed to be reiewd!

This should be treated as a bank accont beacse contributor acconts hold MONEY no coins nor credits but crrency and they desere to be reiewed and analized TO FORENSIC LEVEL

I CALCLATED OVER 1000 DOWNLOAD FORM MY 9 OR SO PHOTOS MANY OF THEM LICENCE NOT LABELED - OR LABELED AS CUSTOM OR MISSING....

ALONG WITH 4 YERAS IN BLANK

19 YEARS PAYOUT

Adobe Earnings Claimed: $84.23

Total Payout Sent: $15.78

I INVITE ANY ADOBE PRESONEL THAT WANT TO HELP ME TO SOLVE THIS VIA PHONE TO CONTACT ME BY PHONE, BEFOR FURTHER ESCALATION, DONE WITH EMAILS

THANKS TO THE COMMNITY , IM SURE IM NOT ALONE,

[Moderator moved the thread to the correct forum]

Nancy OShea

Community Expert

Let me get this straight.

You have a whopping 9 assets for sale. Stock's database contains over 300 million assets.
You've made less than $100 in total sales, for which you received 33% royalty fees.
And now you want Stock to perform a forensic audit?
That's not laughable, it's utterly ridiculous.

If you think you deserve more royalty fees, try submitting 5,991 more images.

You can't expect to make sales with so few assets. That's not how this works.

Have a nice day!

Nancy O'Shea— Product User & Community Expert

RALPH_L

Community Expert

I looked at your portfolio and wunder if your figures are correct. You have 13 assets, all with poor metadata. I also searched for published assets in internet and found nothing of yours. How did you calculate over 1000 downloads? I do not think that is correct for your portfolio.

S

SurfoAuthor

Participant

Thanks for tying to discourage me, but the data that matters is in my account

Nancy OShea

Community Expert

I should also mention that Fotolia shuttered its website in 2019 after Adobe Stock acquired it.

Fotolia no longer exists.

Nancy O'Shea— Product User & Community Expert

Jill_C

Community Expert

You will receive no reply from an Adobe rep here, and none of the Community members can assist in this effort.

Jill C., Forum Volunteer

S

SurfoAuthor

Participant

I really wahstnt expecting replay from Adobe, i was expectinbg mor abot other ser with te same problem Im sre im not the only one! is clear that Adobe is not honoring its responsabilities when it comes to payouts

Jill_C

Community Expert

It's difficult to understand your reply with so many typos.... Read your stock Contributor Agreement. Adobe has the right to withhold earnings if the account has violated the Agreement or guidelines.

Jill C., Forum Volunteer

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