Adobe Stock phone verification error in Morocco

Question

Hello Adobe Stock Contributor Support,

I am registering as a new Adobe Stock Contributor in Morocco, but I cannot complete my registration because the phone verification step keeps failing.

When I try to add my Moroccan mobile number, I receive this error: “An error occurred while performing this action. Please try again later.”

This is the first time I have used this phone number with Adobe. I have already tried using Chrome, but the same error persists.

Error reference ID: 25f911ad-3a5c-4c0b-b6d6-88cc1676cb51

Could you please help me resolve this issue so I can complete my registration?

Thank you.

daniellei4510 · Answer

Morocco apparently has a geolocation block. A geo-location block is a security and content control method that restricts network or website access based on a user's physical location. Your country is presently geo-blocked to prevent you from doing business with Adobe. This is not at Adobe's discretion and is not responsible for the block. Until or unless the geo-location block is lifted, consider submitting assets to the potential stock sites doing business nearer or within your region.

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