Adobe Stock - Your account has a validation status issue

Forum|Forum|3 years ago
December 8, 2022
1 reply
346 views

Hi ,

I m not sure what happening .

Just logged in to my account and i see a message saying :Your account has a validation status issue

tried to contact support and it saying : We are sorry, there was an error submitting your case. Please post your question in the forum in the meantime, while we resolve this temporary issue.

What should I do ?

This topic has been closed for replies.

Jill_C

Community Expert

There's no way for the contributors here in the forum to know what the "validation status" issue since we have no access to your account; it's probably best just to wait for a while and try to long on again later.

Jill C., Forum Volunteer

Hamza HayounAuthor

Participant

Thank you Jill , I contacted Support ! and I m waiting for an answer .

G

Groupe Archisoft

Participant

I have the same issue.

I have an error message when connecting to my Adobe Stock Contributor account saying: "Error of account validation. Your account has a validation status error".

I have contacted Adobe support using many ways since last thursday including support form on the Adobe Stock Contributor platform (3 times), the chat with people who said that they cill transfer my request to a specialist wich never replied, and finally, I have contacted Adobe Support by phone that sent you messages ant told me that a specialist from Adobe Stock will contact me. But so far nobody replied to me and I lose money everyday.

Please help.

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