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Inspiring
May 23, 2024
Question

after unblocked account poor sales

  • May 23, 2024
  • 4 replies
  • 890 views

hello, I would like to ask what experience you have in terms of sales after unblocking the account. I have had the account unblocked for more than 3 months, but I hardly have any sales at all, of course the portfolio is 3 larger than before it was blocked. What experience do you have?

    4 replies

    Jill_C
    Community Expert
    Community Expert
    February 13, 2025

    Do you have a question for the community?

    Jill C., Forum Volunteer
    RALPH_L
    Community Expert
    Community Expert
    September 24, 2024

    We have heard this a couple of times in this forum. As @Nancy OShea said, it appears that you drop in the search ranking.

    JurajjAuthor
    Inspiring
    September 24, 2024

    if I'm still falling in the ladder even though my portfolio is growing, what does it mean to unblock my account? why is that? Or my account can no longer reach the same rating as it was before it was blocked?

    Jill_C
    Community Expert
    Community Expert
    September 24, 2024

    It is assumed that individual assets rise in the search results depending on how many times they've been sold. Conversely, they sink in the search results when they're no longer being sold. Since your assets were offline during the time your account blocked, it will require more sales activity for them to start to rise in the search results. This is a gradual process. There's nothing you can do to influence the process.

    Jill C., Forum Volunteer
    Nancy OShea
    Community Expert
    Community Expert
    May 24, 2024

    [Moderator moved from Using the Community to Stock Contributors.]

     

    After a Contributor Account has been inactive for a while, it slips in the search ranking.  But sales depend on many factors, not least of which is customer demand for what you have to offer.   See this related topic.

    https://community.adobe.com/t5/stock-contributors-discussions/problem-in-sell-ai-images/td-p/14635643

     

     

     

    Nancy O'Shea— Product User & Community Expert
    JurajjAuthor
    Inspiring
    September 24, 2024

    I wish everyone a nice day. I am contacting you again after several months regarding poor sales after unblocking my account. My account has been unblocked for 7 months and my portfolio is 7 times larger than before it was blocked and my sales are still small, I have photographed various subjects and not only in season, I also take AI photos , vectors and normal photos. You don't know what it could be? is it possible that they lowered my rating? Does anyone have any experience with poor sales after unlocking? I will be grateful for any advice.

    jane-e
    Community Expert
    Community Expert
    May 23, 2024

    @Jurajj 

     

    You posted to Using the Community, for questions about the forums. Is your question about Adobe Stock or Portfolio? We will be happy to move your post for you.

     

    Jane