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Participant
March 9, 2025
Question

AI Image rejected quality due to quality issues

  • March 9, 2025
  • 2 replies
  • 244 views

can you telling me why my assets is rejected?

2 replies

Jill_C
Community Expert
Community Expert
March 9, 2025

In the image with 4 backpacks, the pink backpack seems to be just a flipped version of the other pink backpack. Such orientstion changes provide no additional value to Buyers. 

This image has a drawing error:

Jill C., Forum Volunteer
daniellei4510
Community Expert
Community Expert
March 9, 2025

For starters, these are pngs and pngs should only be submitted if they have transparent backgrounds, which I had assumed they were until I downloaded them to inspect. They should be submitted as jpgs, which might help get them accepted.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
ndhtrAuthor
Participant
March 9, 2025
If you know my files PNG is already transparent background. Any suggest for
fix my problem? Even the image result from AI, I'm doing manually erase the
background on photoshop.
daniellei4510
Community Expert
Community Expert
March 9, 2025

Hm. When I downloaded them, they downloaded with solid white backgrounds.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.