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Creative Clicks Studio
Creative Clicks Studio
Participant
July 11, 2023
Question

AI images published as photos intead of illustrations

  • July 11, 2023
  • 2 replies
  • 546 views

Hi everyone, 

 

My account was blocked a month ago due to submitting files as photos instead of illustrations. I removed all wrong files and uploaded them again as illustration following the guidelines. But now I have been published several files, and they labelled them as photos (when I am sure I uploaded them as illustrations with the tick marked as AI, all of them).

Is that something adobe is doing right now, publishing some as photos instead of illustrations?

 

Thank you very much in advance!

    This topic has been closed for replies.

    2 replies

    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    July 11, 2023

    You must select file type "Illustrations", not "Photos" in the File Type drop down box on the Uploaded Files page before your submit. I suppose it is easy to make a mistake since AI assets as well as Photos are usually uploaded in jpg format, and I believe the selection defaults to Photos. Many users have been trying to game the system and get their assets moderated faster by claiming that they're Photos rather than Illustrations. 

    Jill C., Forum Volunteer
    Creative Clicks Studio
    Creative Clicks StudioAuthor
    Participant
    July 11, 2023

    It was selected "Illustrations on all files". However, when the files were approved, they appeared on my photos tab instead of on the illustration tab. That is my question. 

    TRAVELARIUM
    TRAVELARIUM
    Participating Frequently
    July 11, 2023

    This seems to be a massive bug and a possible cause of "accidentally" blocking accounts. We were discussing this in Adobe Discord chat today. You're not the only one with a problem.

    I hope the moderators will verify this information, pass it on to the tech department and Adobe fix it asap.

    TRAVELARIUM
    TRAVELARIUM
    Participating Frequently
    July 11, 2023

    Yeah, I've noticed a few times too that photos publishing in the Illustrations tab, even though I've specified exactly that they are photos. I wrote to support about it, but they didn't give me a correct answer or didn't understand me.

    And now my account is blocked (I don't know the exact reason yet).
    But I've also seen what you're talking about, so maybe it's a bug. I don't know

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