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Participant
January 3, 2020
Question

All images from fotolia account transfer are broken

  • January 3, 2020
  • 1 reply
  • 247 views

I moved my Fotolia account to abode stock long time ago and didn't touch it. I was inactive you could say - meaning I didn't add new images. 

Now I wanted to check back in and all pictures were rejected. But they don't even show. It has the broken image thumbnail icon. 

 

What can I do now? Are the images still with Fotolia somewhere to be restored? Since the oldest are approx. 8 years old I might not even have the originals still. 

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1 reply

Community Manager
January 9, 2020

There's an issue with rejected thumbnails working that are over a couple years old. Sorry jcseidel, not sure if/when this is going to be fixed.