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Participant
November 9, 2023
Answered

all missing my file

  • November 9, 2023
  • 2 replies
  • 103 views

Hi there

my adobe stock Contributor Account Dashboard file missing problem

This topic has been closed for replies.
Correct answer Abambo

Are you missing your files from your dashboard with your public profile? In that case, publish your link to your public profile, and we can have a look into that. If your problem is of some different nature, try the usual fixes:

  • sign out/in
  • clear caches and cookies
  • disable all extensions, especially add blockers
  • change the browser
  • change the computer/tablet
  • change the network: office to home to cell to public Wi-Fi

2 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
November 9, 2023

Are you missing your files from your dashboard with your public profile? In that case, publish your link to your public profile, and we can have a look into that. If your problem is of some different nature, try the usual fixes:

  • sign out/in
  • clear caches and cookies
  • disable all extensions, especially add blockers
  • change the browser
  • change the computer/tablet
  • change the network: office to home to cell to public Wi-Fi
ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
November 9, 2023

Could you describe the problem a bit more ? 

Jill C., Forum Volunteer