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Known Participant
May 8, 2021
Question

all my adobe stock photos do not display

  • May 8, 2021
  • 1 reply
  • 623 views

Hi Community, all my adobe stock photos do not display recently, please see attached screenshot. when I click it, it says:

 

"Error 403 Forbidden
Forbidden
Guru Mediation:
Details: cache-XXXXXXX
Varnish cache server"

 

Sent the ticket to adobe support, they insisted the issue on my side and asked me to clear browser cache but it did not solve the issue.

 

tried different browsers but same issue.

 

Please help.

 

Best Regards

This topic has been closed for replies.

1 reply

Abambo
Community Expert
Community Expert
May 10, 2021

A firewall is blocking those images. Adobe is using different servers, so one of those gets blocked either by your provider or by your computer.

ABAMBO | Hard- and Software Engineer | Photographer
CYSUNAuthor
Known Participant
May 10, 2021

Good to know, Thank you for the info.

Abambo
Community Expert
Community Expert
May 10, 2021

To be complete, here are the endnodes that need to be cleared for Adobe products: https://helpx.adobe.com/enterprise/kb/network-endpoints.html. There are, however, some nodes that are only needed for specific operations and could be locked out if needed. I suggest using a trial and error approach. I can't imagine that using facebook addresses is vital, but the amazon ones are as amazon cloud services are used.

ABAMBO | Hard- and Software Engineer | Photographer