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S
Sergi5EB0
Participant
February 11, 2021
Question

All the work I have done entering titles and keywords has disappeared.

  • February 11, 2021
  • 1 reply
  • 204 views

There have been a couple of occasions where I have filled in the title and keyword fields of several images to submit for review. Suddenly it switches to the Adobe Stock login screen, when I start to fill in the email box, it goes back to the previous new content screen and all the work I have done is gone. Any solutions?

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1 reply

MatHayward
MatHayward
Legend
February 11, 2021

This sounds like a (very annoying) web browser issue. I would advise you to use a different browser entirely if possible. If not, try clearing your cache/cookies and see if that fixes it. Otherwise, hit that save button on a regular basis to keep your progress in place regardless of whether you get kicked out or not. 

 

I've not experienced this issue myself and I have not heard of any other contributors with similar reports in the past but I'll keep my eyes and ears open. 

 

Either way, I can only imagine how frustrating that is. Hang in there!

 

-Mat Hayward 

    S
    Sergi5EB0Author
    Participant
    February 11, 2021
    Thank you for your feedback Mat. I try to do this.
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