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Maheen_Abbasi
Participant
July 15, 2025
Answered

"An error occurred while performing this action. Please try again later."

 

Hello, I’m unable to add my Pakistan mobile number (+92) to my Adobe Stock account. It shows the error:
"An error occurred while performing this action. Please try again later."
I’ve tried different browsers, clearing cache, using incognito mode,— nothing works.
Can you please manually verify or update the number or escalate this issue?

 

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Abambo
AbamboCorrect answer
Community Expert
July 18, 2025

Please contact Adobe contributor support for this: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

 

ABAMBO | Hard- and Software Engineer | Photographer

19 replies

Nancy OShea
Community Expert
Community Expert
June 14, 2026

Some regions are impacted by geolocation blocks which prevent phone verification. 

Nobody can do anything while these geolocation blocks are in effect. Sorry. 

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Nancy O'Shea— Product User & Community Expert
Havan+Mobile
Participant
June 14, 2026

same problem here that i faced

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Participant
October 11, 2025

i try from Bangladesh mobile number option show 

An error occurred while performing this action. Please try again later.
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October 12, 2025

same problem here that i faced

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Jill_C
Community Expert
Community Expert
October 3, 2025

I'm not going to click in that link, but I doubt that this is a valid way to create an Adobe Stock account.

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Jill C., Forum Volunteer
Nancy OShea
Community Expert
Community Expert
October 4, 2025

Spam removed. 

 

 

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Nancy O'Shea— Product User & Community Expert
Participant
August 15, 2025

i want to create adobe stock contributors accoutns

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Jill_C
Community Expert
Community Expert
August 15, 2025

You are not allowed to create multiple accounts without express approval from Adobe.

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Jill C., Forum Volunteer
Participant
July 28, 2025

An error occurred while performing this action. Please try again later.

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Abambo
Community Expert
Community Expert
July 29, 2025

There may well be an issue sending text messages to your location. There are some countries that seem to have issues with this.

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ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Community Expert
July 18, 2025

Enter numbers without spaces or special characters.

 

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Nancy O'Shea— Product User & Community Expert
Maheen_Abbasi
Participant
July 19, 2025

already tried this, it didn't work.

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Participant
August 29, 2025

Mera bhi nahi ban rha account kya kro

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Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
July 18, 2025

Please contact Adobe contributor support for this: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

 

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ABAMBO | Hard- and Software Engineer | Photographer
Maheen_Abbasi
Participant
July 19, 2025

can't see contact us at bottom

 

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Maheen_Abbasi
Participant
July 16, 2025

stock contributor

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Abambo
Community Expert
Community Expert
July 16, 2025

Stock customer or stock contributor?

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ABAMBO | Hard- and Software Engineer | Photographer