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Participant
March 30, 2023
Answered

Anyone else having problems signing in using Edge or Firefox browsers?

  • March 30, 2023
  • 4 replies
  • 912 views

I am unable to log in to Adobe Stock using either Microsoft Edge or Firefox browsers (Chrome works). Just wondered if this was a universal problem or known bug?
Once my email address is entered and expecting to go to password the next page that pops up is shown in the atached image. Not related to Adobe and I'm not even sure if it is from my ISP since failure to accept the email password takes me to another page that indicates I'm trying to get into my Microsoft account!! Very confusing.

And yet logging in using Chrome works fine.

 

This topic has been closed for replies.
Correct answer Abambo

Your screenshot is unrelated to stock. All browsers work (Safari, Chrome, Firefox, Edge).

4 replies

Nancy OShea
Community Expert
Community Expert
April 1, 2023

Which operating system & version do you have?

Which anti-virus and firewall are you using?

 

Adobe's sites work best with browsers that accept cookies and do not have script blockers or VPN enabled. 

If you use any browser security add-ons, try disabling them to see if that makes a difference.

 

Nancy O'Shea— Product User & Community Expert
Phomme
Participant
April 1, 2023

My firefox browser allows me to log in without a problem.

 

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
March 31, 2023

Your screenshot is unrelated to stock. All browsers work (Safari, Chrome, Firefox, Edge).

ABAMBO | Hard- and Software Engineer | Photographer
Ricky336
Community Expert
Community Expert
March 30, 2023

Hello,

I use Edge, and can sign in - I'm replying to this using Edge.

Maybe clear your browser or cookies connected to the Adobe website.