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Participant
May 6, 2020
Question

Anyone has issue with error 500 when log into Adobe stock contributor account?

  • May 6, 2020
  • 2 replies
  • 276 views

Anyone has issue with error 500 when log into Adobe stock contributor account now? I have issue.

 

P.S. Sorry I am only an contributor, i am not Adobe stock, I just put the screenname by mistake and don't know how to change

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2 replies

pixxxelschubser
Community Expert
Community Expert
June 20, 2020

Sorry, I can't help with your error 500 issue.

 

But for your screenname problem:

 

Please make sure that every contact does have the Adobe Logo on the bottom right side of his/her avatar and and the lettering Adobe Employee below the name exists.

Here is an example (screenshot) how your contact in the forum should looks like (logo and title):

 

Please use the following thread for changing your screenname through an Adobe Staff member (eg Silvia_CC )

How to change your community username 

Write your screenname and your wished screenname in that thread.

 

 

Hope that helps you a little

 

May 6, 2020

Maybe server down will be back normal soon, but I don't know when.... I have same issue with you (from 2 days ago, still stuck with error code : 500 internal server error)....