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M
Mariia_Zarai
Participant
March 11, 2025
Answered

Anyone notice video upload issues?

  • March 11, 2025
  • 1 reply
  • 296 views

Hi.

It seems that I can't upload 3 GB ProRes video to stock for almost a week. It's extremely slow, like a dialup connection.

Upload server is:

s3.eu-west-1.amazonaws.com
I'm using MacOS(15.3.2 (24D81)) Google Chrome, but tried also Safari. Same thing.

Are there any AWS issues with this server?

ISP upload speed is fine. There are no issues with the same file on other stocks. Tried to upload on different days and times. Region: Ukraine.

 

Correct answer Abambo

Do you have sFTP access?

Some still have. Check, by clicking the upload button.

1 reply

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
March 12, 2025

How do you know the server that is behind this? Normally, Adobe hides that information. Amazon AWS should be blizzard fast, however.

ABAMBO | Hard- and Software Engineer | Photographer
M
Mariia_ZaraiAuthor
Participant
March 12, 2025

I tried to find the issue somewhere on my network, so I have used Chrome Dev console - Network tab to confirm that there are no connection issues. And there I found post requests that were supposed to send the file. That's how I know the destination server.

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
March 12, 2025

Do you have sFTP access?

Some still have. Check, by clicking the upload button.

ABAMBO | Hard- and Software Engineer | Photographer
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