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Participant
Nov 12, 2026 9:07 PM UTC
Question

Appeal Status Inquiry – Account Deactivated After Oct 10-11 Audit (Case #ADB-46863003-H7H6

Hello Adobe Stock Team and Moderators,

My contributor account portal is currently showing an "Account de-activated" message following an asset audit on October 10–11, 2026. However, I have not received any official decision email in my inbox or spam folder regarding my appeal.

Additionally, when I try to use the Contributor "Contact Us" form, I get a red error banner saying there was an error submitting my case.

Could a moderator or staff member please check the status of my existing appeal ticket (Case #ADB-46863003-H7H6) and let me know if a final decision has been made?

Thank you very much for your help!

    1 reply

    daniellei4510
    Community Expert
    Community Expert
    Nov 12, 2026 9:12 PM UTC

    Adobe does not participate in this forum. You have a case number. Your only option now is to continue waiting until Adobe completes their investigation, which, unfortunately, can take weeks or even months.

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