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Metin Akcakoca
Participant
August 17, 2022
Question

Approved items not seen on my public page

  • August 17, 2022
  • 2 replies
  • 156 views

Hi,

My items has approved but I can not see them in my public page.
Any idea?

Thanks,

Metin

This topic has been closed for replies.

2 replies

Metin Akcakoca
Participant
August 22, 2022

I have more approved items but still can not see them on my public page.
Should I have an Adobe plan for it?

Abambo
Community Expert
Community Expert
August 22, 2022

No, you don't need a plan to see your aproved assets. Your region imposed additional legal restrictions on what Adobe can show and sell.

ABAMBO | Hard- and Software Engineer | Photographer
Metin Akcakoca
Participant
August 23, 2022

I checked it with out sign in it was looks alright.
Thank you!

Nancy OShea
Community Expert
Community Expert
August 17, 2022

It might be due to regional restrictions.  Try searching from US or Canada.

 

If you continue to have problems, contact Stock Contributor Support.

https://contributor.stock.adobe.com/contact

 

 

Nancy O'Shea— Product User & Community Expert
Metin Akcakoca
Participant
August 18, 2022

Thank you Nancy!
So should I use a VPN for it?

Abambo
Community Expert
Community Expert
August 22, 2022

When you look at your portfolio, you shoul edit the URL in that manner, to exchange the 2 letter country code to "ca" (like Canada). So, when linving in Turkey as an example, Adobe uses tr, change that to ca and you see, what the "world" sees. 

 

Some countries have additional restrictions on what Adobe is allowed to show. Adobe needs to do additional vetting for releasing assets to those regions, and my guess is, that they do that on the number of sales. 

 

Your pictures, however are open for sale in other regions like the USA, Canada, most of Europe, etc. 

ABAMBO | Hard- and Software Engineer | Photographer