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Participant
December 15, 2021
Question

Approved materials are not displayed in the portfolio and search engine

  • December 15, 2021
  • 1 reply
  • 118 views

Hi,

 

I noticed that my approves photos and vector file are missing from my portfolio. I can see in my dashboard but everytime I click on 'My Portfolio' button, it said 'We couldn't find any all results for . Try your search outside of portfolios'. In fact, i couldn't find any of my approved photos in adobe stock search engine. Is it because of my region or something else?

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1 reply

Abambo
Community Expert
Community Expert
December 15, 2021
  • There are 2 possibilities: you live in a region, where Adobe needs to do additional vetting, so not all assets are shown: Indonesia, Turkey, Malaysia … : change manually the country code in the URL to something like “ca”.
  • You have an indexing problem: Contact Contributor Support: Need help? (Stock Contributor Support) 
ABAMBO | Hard- and Software Engineer | Photographer