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Hilmy_Farras
Participating Frequently
February 13, 2026
Question

asking for arejected by "quality issues" despite consistency with previous uploads

  • February 13, 2026
  • 2 replies
  • 0 views

I’m usually fine if there is a rejection in any image stock selling, especially in quality issues, but this rejection is kind of weird. Because all of my uploaded illustration have the same resolution, same sizes, same brush preset (even the size of the brush), same export procedure, maybe not in some quality but overall its almost the same in every aspect.

But today my uploaded batch is rejected and it was making me “whaaat???”, i’m really questioning about the consictency of your image stock reviewer team. because last month i have some illustrations that im really questioning it myself like “is this  going to be accepted? i don’t think it will” but it’s was surprisingly accepted! lmao.

 

same resolution, i’m also re-checked it and zoom it one byone and make sure it was all the same sharpness.
even one of the accepted that im doubting myself because of “quality issue” is the one who get downloaded lmao

 

    2 replies

    Jill_C
    Community Expert
    Community Expert
    February 13, 2026

    PNG file type is supposed to be used only for assets with a transparent background which doesn’t seem to be the case here...

    Jill C., Forum Volunteer
    Hilmy_Farras
    Participating Frequently
    February 13, 2026

    what do you mean by that? all transparent background

    Jill_C
    Community Expert
    Community Expert
    February 14, 2026

    Because you showed them above on a black background….

    Jill C., Forum Volunteer
    Nancy OShea
    Community Expert
    Community Expert
    February 13, 2026

    Submissions are randomly assigned to the next available Reviewer.  Unless you submitted these as icon sets, it’s highly unlikely that all assets were examined by the same Reviewer.

     

    These screenshots are too small for us to critique. 

     

    What file types did you submit— Rasters: JPEG, PNG with transparency, or Vectors: Adobe Illustrator AI, EPS or SVG?

    Nancy O'Shea— Product User & Community Expert
    Hilmy_Farras
    Participating Frequently
    February 13, 2026

    All PNG with transparency, All procreate and off course raster/bitmap