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Participant
Nov 10, 2025 1:12 PM UTC
Question

Assets not found

Hi, I want to ask a few questions, I tried to look for my assets on Adobe Stock, I really copied and pasted the exact title but I couldn't find my assets, even when I tried to click on the link to view my portfolio from the dashboard it showed 404 page not found, can my account only be accessed in certain regions or countries, and my country is not included? if yes, why don't my assets go internationally

10 replies

Nancy OShea
Community Expert
Community Expert
Nov 10, 2025 10:32 PM UTC
Nancy O'Shea— Product User & Community Expert
Participant
Nov 11, 2025 2:31 AM UTC

sadly it's not in one of them

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Nancy OShea
Community Expert
Community Expert
Nov 10, 2025 10:28 PM UTC

Sorry. This asset is 404 not found.

https://stock.adobe.com/id/stock-photo/id/1782216587

 

Are you sure you entered the correct ID #?

 

 

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Nancy O'Shea— Product User & Community Expert
Participant
Nov 11, 2025 2:29 AM UTC

yes I click the exact same ID from my dashboard

 

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Jill_C
Community Expert
Community Expert
Nov 10, 2025 5:19 PM UTC

Where are you located ? If you include a link to your contributor page here, we can confirm that your assets are available for sale in other countries.

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Jill C., Forum Volunteer
Participant
Nov 11, 2025 2:28 AM UTC

I'm in Indonesia, here is my link https://stock.adobe.com/contributor/210377717/Indra

I try to see my public profile from my dashboard but the link always change to https://stock.adobe.com/id/contributor/210377717/Indra

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Nancy OShea
Community Expert
Community Expert
Nov 11, 2025 2:36 AM UTC

I changed the country code to Canada.  Can you see your assets now?

https://stock.adobe.com/ca/contributor/210377717/Indra

 

Hope that helps

 

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Nancy O'Shea— Product User & Community Expert