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BH_Moon3191
Known Participant
October 2, 2025
Answered

Audit removal: Incompatible with Terms ????

  • October 2, 2025
  • 4 replies
  • 252 views

Hello.

Today, I received an email from Adobe, stating that a video file I uploaded a few months ago was rejected due to review issues.

 

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This content has been removed for violating Adobe Stock’s content submission guidelines. We have determined that this content is incompatible with the Stock Contributor Terms on the basis of an internal audit. For more information on this policy, why this content was found to be incompatible with the Terms, and your appeals options, please see the Content Submission Guidelines

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File Name : Dramatic tsunami wave flooding narrow European cobblestone street between historic stone buildings with shuttered windows.mp4
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I'm using generative AI to upload images and videos, and the video in question shows a tsunami sweeping into a narrow alley. Is this a violation of their terms of service?

It's not a video of people being swept away, but rather of water filling an empty alley...

How can this be considered a violation of their terms of service? I don't understand.

I can't upload the video, but I'll try to upload an image later if necessary.

But first, I'd like to know if these images or videos actually violate the terms and conditions. If anyone has had this experience, please let me know.

Thank you.

Correct answer Nancy OShea

Maybe your AI description was confused with actual flooding that occurred in Europe.

https://helpx.adobe.com/stock/contributor/help/generative-ai-content.html

 

Your Generative AI content prompts, titles or keywords: 

  • May not contain artists' names whose work is still in copyright. See HERE for additional information about this important policy. 

  • May not contain names of people.

  • May not imply the content is a depiction of an actual newsworthy event.  

  • May not contain names of government agencies. 

  • May not contain references to third party intellectual property.  

 

 

4 replies

B
BH_Moon3191Author
Known Participant
October 5, 2025

Hello.

Thank you to everyone who kindly responded. I was only concerned about the content of the video, and I had no idea the title would violate the terms of service. I will take your feedback into consideration and be more careful in the future.

Thank you.

daniellei4510
Community Expert
daniellei4510Community Expert
Community Expert
October 5, 2025

Bottom line: You still have your account. You didn't do anything that would require Adobe to disable your account. You're good.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Abambo
Community Expert
AbamboCommunity Expert
Community Expert
October 5, 2025

My guess is that this is in the same context seen as generative AI war images. It may be also, that the title is incompatible here: you say "European" and "historic". This would point to a real event, and that is a violation of the terms. As we haven't seen the video, we can only speculate. 

ABAMBO | Hard- and Software Engineer | Photographer
ZALEZPHOTO
ZALEZPHOTO
Inspiring
October 2, 2025

I doubt anyone here can give useful information.

Llook for other agencies with different policies If your work is good it will sell

 

ZALEZPHOTO
daniellei4510
Community Expert
daniellei4510Community Expert
Community Expert
October 2, 2025

Just a guess, but "historic stone buildings" and "European" suggests this occurred on a real street with known landmarks. 

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    October 4, 2025
    quote

    Just a guess, but "historic stone buildings" and "European" suggests this occurred on a real street with known landmarks. 


    By @daniellei4510

    As it is generative AI, this does not apply.

    ABAMBO | Hard- and Software Engineer | Photographer
    daniellei4510
    Community Expert
    daniellei4510Community Expert
    Community Expert
    October 5, 2025

    Just a guess. Without seeing the original video, we can only surmise.

    Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
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