bad (old) keywords displayed on Contributor website

Question

The past few days I've noticed some weird behavior regarding keywords after uploading pictures.
 
Here's my workflow:
- I edit my images (CR2 files converted to DNG) in LrC and assign them a couple of keywords (texture and ~~to submit) for filtering purposes in Bridge.
- In Bridge, I remove those 2 keywords and enter those that should appear on Adobe Stock (I do it in Bridge because Lrc orders keywords alphabetically, but on Adobe Stock the first 10 keywords have more importance)
- From Bridge, I export my images and upload them to Adobe Stock through FTP using FileZilla
 
The issue:
When reviewing images on the Contributor website before submitting them, some still have the 2 old keywords I had given them in LrC instead of the ones I assigned in Bridge.
It happens very occasionally that I export the images before Bridge had updated the metadata, but it is apparently not what happens, because (besides waiting a while before exporting):
- In Windows Explorer, if I open the files' details, the title and keywords are as they should be.
- The correct keywords are shown on another stock website to which I upload, also with FileZilla, the exact same files right after sending them to Adobe Stock.
 
I had never had that problem before, but it has happened for roughly half (25 or so) of the files I have uploaded this week. So far, the issue is only with the keywords, but not with the title, which is loaded correctly.
 
I've just tried re-uploading through FTP  a picture with that problem, but it's still the same: only the 2 old keywords appear. And the same problem arises after uploading it from the website instead of FTP.
 
Any clue to what's happening?
 
Michael
_____________
Michael Niessen - Photographer, photo-editor, educator ([moderator deleted the URL from the signature. Kindly note that URLs in the signature may be considered as spam])

Abambo · Answer

The past few days I've noticed some weird behavior regarding keywords after uploading pictures.

Here's my workflow:

- I edit my images (CR2 files converted to DNG) in LrC and assign them a couple of keywords (texture and ~~to submit) for filtering purposes in Bridge.

- In Bridge, I remove those 2 keywords and enter those that should appear on Adobe Stock (I do it in Bridge because Lrc orders keywords alphabetically, but on Adobe Stock the first 10 keywords have more importance)

- From Bridge, I export my images and upload them to Adobe Stock through FTP using FileZilla

By @@MNiessenPhoto

By now, LrC should retain your keyword order. This has been a major issue for years with LrC, where you either could not correctly keyword your submissions or you needed to reorder after the submission.

Bridge, to my knowledge, also allows submitting directly to stock.

https://helpx.adobe.com/ca/bridge/using/publish-images-adobe-stock-contributor.html

But as you upload manually your JPEG files, you could check the keywords in the EXIF metadata. If they are wrong there, they are wrong in stock. Then you need to check your export parameters in Bridge, as I suspect that the error is hidden there…

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded