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Participant
December 15, 2023
Answered

Being rejected after a long approval process

  • December 15, 2023
  • 3 replies
  • 327 views

We are now used to adobe's late approvals, but; what is really sad is the meaningless and groundless rejections after waiting 1-2 months. Although it gives approval after sending the same photo for approval again, the sad thing is that this process has been extended up to 2-3 months. they need to speed up this process.

 

The attached wall clock is easily approved on all sites. adobe rejects this photo. unfortunately there are many examples of this.

This topic has been closed for replies.
Correct answer RALPH_L

The focus is not good. look at the center at 150%. It is not sharp.

3 replies

Jill_C
Community Expert
Community Expert
December 15, 2023

We see a lot of rejects here, and rarely is the rejection "meaningless and groundless". Acceptance on other sites is no guarantee that Adobe will accept the asset. The clock is misaligned by a few degrees. 12:00 is not straight up, and the shadows are inconsistent. Is this a Generative Asset? PNG file type is to be used only for assets with transparency.  Does this image have transparency?

Jill C., Forum Volunteer
RALPH_L
Community Expert
RALPH_LCommunity ExpertCorrect answer
Community Expert
December 15, 2023

The focus is not good. look at the center at 150%. It is not sharp.

Legend
December 15, 2023

Illustration, photo or ..?