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Participant
October 2, 2025
Question

Block from Being A Stock Contributor for 'Multiple Accounts'

  • October 2, 2025
  • 2 replies
  • 102 views

Like many other folks when I try to apply for stock contributor program to sell images I recieve a message that says I have multiple accounts. I know I'm receiving this message in error as I've gone through all the steps and verified my email is the only one associated with my phone number. I reached out to Adobe Support via email in July 2025 but have frustratingly have not heard back as of October 2025. I did recieve the generic template 'steps to follow' that I've already taken. I've also tried calling Adobe's help number but they say they cannot access that part of Adobe. Is there any hope to get this resovled? I have portfolios on multiple other sites and would love to contribute with Adobe as well. 

 

[Moderator moved the thread to the correct forum]

2 replies

Abambo
Community Expert
Community Expert
October 4, 2025
quote

I reached out to Adobe Support via email in July 2025 but have frustratingly have not heard back as of October 2025. I did recieve the generic template 'steps to follow' that I've already taken.


By @TimandMadelyn

First: there is no (customer) support via e-mail, and second you seam to have heard back, as you did recieve "the genmeric template". I do not know, what support you have contacted. May be you should explain that?

quote

I've also tried calling Adobe's help number but they say they cannot access that part of Adobe. Is there any hope to get this resovled? I have portfolios on multiple other sites and would love to contribute with Adobe as well. 


By @TimandMadelyn


 If you called Adobe customer support, that is customer support and not contributor support. Contributor support is a different support to contact. As a contributor, you are not a customer. 

You should use the "contact us" link, that is the only support you can contact for this.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
October 2, 2025

Create another email account that you use just for Adobe Stock.

Jill C., Forum Volunteer