Blocked account.

Forum|Forum|2 years ago
March 22, 2024
2 replies
152 views

Dear Adobe Stock team,

We have been working with you for almost 2 years now, and sales have been good. Despite this, you have disabled our account. Please tell us what mistake we have made. You did not inform us of any wrongdoing before shutting us down. There has been no communication from your end explaining the reason for the closure. Please reopen our account so that we can resume our work. We want to continue working with you in a cooperative manner.

Thank you,
[ Rizz ]

[moderator detached this from unrelated post]

Troubleshooting

This topic has been closed for replies.

Nancy OShea

Community Expert

This user-to-user community can't help you.

Adobe may temporarily suspend or permanently terminate a Stock Contributor account for any of the following:
1) Suspicious sales or refund activity,
2) Receipt of an official infringement complaint or "take down" notice from a 3rd party,
3) Suspected violation of Stock Contributor User Terms.

Contact Stock Contributor Support and be patient. An investigation may take several weeks.

Stock Contributor Support: https://contributor.stock.adobe.com/contact

Meanwhile work on other projects. Feel free to submit work to other microstock services.

Nancy O'Shea— Product User & Community Expert

Abambo

Community Expert

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer